What 50,000 Beta Patients Taught Us About Digital Health Records
We surveyed our first 50,000 patients to understand how they use Looms, what features matter most and where digital health records change behaviour.
The latest announcements, partnerships and product updates from Looms.
We surveyed our first 50,000 patients to understand how they use Looms, what features matter most and where digital health records change behaviour.
Our first full year as a public platform: 50,000 patients, 40 clinics, 1.2 million records stored and a Net Promoter Score of 71. Here is what we learned.
Wamda's annual startup landscape report has identified Looms as one of the most promising digital health companies in the MENA region for 2024.
We've rebuilt the clinic onboarding process from scratch — a new guided workflow gets clinic owners and staff from sign-up to live appointments in under sixty minutes.
The Growth plan offers clinics advanced analytics, unlimited document templates, priority support and early access to new features.
We've redesigned the record sharing flow — patients can now share any document with a provider, family member or emergency contact in three taps from any screen.
A feature in Arabian Business magazine explores how Looms is reshaping the patient experience across the Gulf, with interviews from patients and clinic owners.
Forty medical centers in Abu Dhabi and Dubai are now active on Looms, collectively managing over 180,000 patient records on the platform.
A built-in safety engine now screens every prescription for known drug-drug interactions, contraindications and patient allergy conflicts before it is issued.
Lab results, prescriptions, radiology reports and discharge summaries issued through Looms now embed a QR code that any provider can scan to verify authenticity.
Our founder explains the personal experience that led to Looms — losing critical health records between providers — and the vision for a patient-owned health record.
We've closed a $4.5M seed round to fund product development, clinic partnerships and our engineering team — starting with the UAE before expanding region-wide.
Looms has implemented all technical and organisational controls required under the UAE's Federal Decree-Law on personal data protection as it applies to health records.
Clinic administrators can now create patient invoices, track payment status and accept online card payments — all managed inside the Looms platform.
Reaching our first 1,000 patients was a moment of genuine reflection — each one a reminder of why we built Looms and where we want to take it.
The GCC digital health market is forecast to reach $5.4B by 2028. Our research team examines where the growth is coming from and which patient segments are driving it.
Appointment booking has been completely rewritten — real-time availability, doctor filtering, same-day slots and instant confirmation for patients.
A transparent look at the cryptographic controls, access management, audit logging and third-party testing that protect every record on the Looms platform.
A comprehensive consent management system lets patients approve or revoke each clinic's access to their records at any time — without contacting support.
A new command centre for clinic staff consolidates patient lists, today's appointments, outstanding tasks and alerts into a single, live dashboard.