Booking an appointment through a clinic's website in the GCC has historically been an exercise in frustration: a phone call during office hours, a form that goes unanswered for 24 hours, or a WhatsApp message that relies on someone responding. Looms Appointment Booking v2 replaces all of that with real-time availability, instant confirmation and a booking experience that works.
What's new in v2
The v2 booking system introduces real-time availability — no more showing time slots that are already taken. Doctor profiles include speciality, qualifications, languages spoken and patient reviews, giving patients the information they need to choose the right appointment, not just the next available one.
Same-day and next-day booking is now available for clinics that have enabled it, with dedicated urgent appointment slots that are released at a configurable time each morning.
Instant confirmation
Every booking is confirmed instantly — a push notification, an email and an in-app confirmation are sent within seconds of booking. The appointment appears in both the patient's and the clinic's calendar immediately, with no manual confirmation step required from clinic staff.
Reminders
Patients receive automated reminders 24 hours and two hours before their appointment, with a one-tap confirm or reschedule option. Clinics see their no-show rate tracked in real time and can configure reminder timing and messaging.