Collecting payment from patients has been, for many GCC clinics, a purely manual process: handwritten receipts, cash payments counted at the front desk, end-of-day reconciliation done in a spreadsheet. The Looms clinic billing system automates all of it — from invoice generation to payment collection to financial reporting.
Creating an invoice
Invoices are created from completed appointments in two clicks. Service items are pre-configured by the clinic administrator, so the front desk selects from a dropdown rather than typing descriptions and prices manually. Multi-item invoices, discounts and tax are all supported.
Online payment
Once an invoice is created, the patient receives it in their Looms app and can pay immediately using a credit or debit card, processed via Stripe. Payment confirmation is sent automatically to both the patient and the clinic. For patients who prefer to pay in person, cash payment can be recorded manually in the clinic's Finance section.
Reconciliation
All payments are automatically reconciled against their invoices. The daily, weekly and monthly financial summary in the Finance section provides a real-time view of collected revenue, outstanding invoices and payment method breakdown — without any manual reconciliation.