Growing a clinic's patient base has traditionally relied on referrals, location and word of mouth. The Looms Clinic Marketing Suite adds a structured, data-driven layer to that — giving clinic administrators the tools to communicate with their existing patient population, collect feedback and run targeted outreach campaigns.
Email campaigns
Create and send branded email campaigns to all patients, or to a segment defined by condition, last visit date, medication, age or any combination of those filters. Campaigns can announce new services, share health information relevant to your patient population or remind lapsed patients that they're due for a review.
All campaign emails include an automatic unsubscribe mechanism and are compliant with regional data protection requirements.
Patient surveys
Post-visit surveys are sent automatically following appointments, with configurable questions covering satisfaction, wait time, communication quality and likelihood to recommend. Survey results feed into the Clinic 360 Analytics dashboard, providing a continuous patient satisfaction signal.
Patient segmentation
The segmentation tool lets you identify specific patient groups for targeted communications — for example, all patients with a hypertension diagnosis who haven't visited in the past six months, or all patients currently on a specific medication class who may benefit from a new service you're offering.