Managing a clinic without clear data means making decisions based on intuition. Clinic 360 Analytics changes that by giving every clinic administrator a live, comprehensive view of the metrics that matter most — from how many appointments were filled today to which doctor is running the longest wait times.
Key metrics available at launch
The first release of Clinic 360 covers four core reporting areas: appointment performance, patient retention, revenue and staff activity.
- Appointment fill rate, cancellation rate and no-show rate by doctor and time slot
- Patient return rate and average time between visits
- Revenue by service type, payment method and monthly trend
- Staff activity log with record access counts and task completion rates
Filtering and exporting
Every chart and table in Clinic 360 supports date range filtering, department filtering and individual doctor filtering. Reports can be exported as PDF or CSV for sharing with clinic owners or medical directors.
For clinics on the Growth plan, data is retained for 36 months. Starter plan clinics retain 12 months of analytics history.
What's coming next
The next phase of Clinic 360 will include patient satisfaction scores collected via post-visit surveys, predictive cancellation forecasts and benchmark comparisons against anonymised averages from similar clinics on the platform.