Using search and notifications

Support CenterGetting Started
Updated June 12, 2026· 1 min read

Global search in Looms lets you find anything across your account — a specific record, a lab result, an appointment, a prescription — without knowing which section it lives in. Notifications keep you updated when something changes, such as a new record issued by a clinic or an upcoming appointment reminder.

Using global search

  • Click the search bar at the top of any page, or press Ctrl+K (Cmd+K on Mac)
  • Type a keyword — a test name, a clinic, a date, or a document type
  • Results appear instantly across records, appointments, lab results and prescriptions
  • Click any result to jump straight to that item

Notification types

  • New record issued — a connected medical center has added a document to your account
  • Appointment reminders — upcoming appointments one day and one hour before
  • Lab result received — a new lab result has been issued to you
  • Prescription issued — a new prescription has been added
  • Screening reminder — a preventive care check-up is due based on your profile

Managing notification preferences

You can turn individual notification types on or off in Settings under Notifications. Email and in-app notifications can be controlled separately. Changes take effect immediately.

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