Understanding your notification preferences in Looms

Support CenterGetting Started
Updated July 17, 2026· 1 min read

Looms sends several types of notifications to keep you informed and on track. Here's an overview of each type and how to control them.

Types of notifications

  • Medication reminders — timed alerts for each dose in your prescription schedule
  • Appointment reminders — 24-hour and 1-hour reminders before scheduled visits
  • Lab findings — alerts when a connected centre uploads a result flagged as abnormal or critical
  • Shared records — notifications when a centre issues a document to your account
  • Screening reminders — prompts for upcoming preventive tests based on your health goals
  • Emergency card scans — if someone scans your emergency QR code, you're notified

How to adjust your preferences

Open Settings → Notifications to see each category. You can toggle individual categories on or off, and set quiet hours during which non-urgent notifications are delayed until morning. Critical safety alerts (such as abnormal lab results) cannot be suppressed during quiet hours.

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