Looms sends several types of notifications. You can control which ones you receive, and when, from Settings → Notifications.
Notification categories
- Medication reminders — toggle off to disable all dose alerts; individual medication reminders can also be turned off from within each prescription
- Appointment reminders — control 24-hour and 1-hour reminders separately
- Lab findings — alerts for abnormal or critical results; critical results cannot be suppressed during quiet hours
- Shared records — notifications when a centre issues a document to your account
- Screening reminders — prompts for overdue preventive tests
- Emergency card scans — notified when someone views your emergency card
- Platform updates — product news and feature announcements
Quiet hours
Set a quiet hours window (e.g. 10pm–7am) and non-urgent notifications will be batched and sent at the start of the next active period. Critical results — flagged abnormal lab values — are exempt from quiet hours and will notify you immediately regardless of the time.