Account setup checklist: everything to do in your first session

Support CenterGetting Started
Updated July 17, 2026· 1 min read

Getting your Looms account set up properly in the first session means you're ready when you actually need it — in an appointment, an emergency or when a new provider asks for your history. Here's the recommended order.

Step 1: complete your health profile

  • Open Settings → Profile and fill in blood type, height, weight and allergies
  • Add your emergency contact name and phone number
  • Set your organ donation preference
  • Add your home address and mobile number — required for certain notifications

Step 2: add your current medications

  • Go to Prescriptions → Medicines and add each medication you take
  • Include dose, frequency and start date
  • Set up dose reminders for any time-sensitive medications

Step 3: upload your first record

  • Go to My Records and upload a recent lab result, prescription or any health document
  • Choose the correct record type from the dropdown
  • Add a date and notes if helpful

Step 4: connect with a medical centre

Search for your clinic, hospital or GP practice under Medical Centres. Following a centre lets you book appointments and receive centre-issued records directly into your account.

Was this article helpful?